We now support Yoco Card/Instant EFT Payments. Please Note Yoco Payments Take 2 Days to Process and is Subject to a 2.9% Processing Fee. We Still recommend EFT for Faster Processing.

Terms & Conditions

  1. Acceptance of Terms: By accessing and using the Hearn Solar Projects Online Store (the “Store”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Store.

  2. Product Information: All product descriptions and specifications provided on the Store are for informational purposes only. Hearn Solar Projects reserves the right to make changes to product information, pricing, and availability without prior notice.

  3. Installation by Qualified Professionals: All products purchased from the Store must be installed by a qualified and licensed professional. Customers are responsible for ensuring that installations comply with local regulations, building codes, and safety standards related to solar and electrical installations.

  4. Liability and Responsibility: Hearn Solar Projects shall not be held liable for any damages, injuries, or losses arising from the improper installation, use, or maintenance of products purchased through the Store. It is the customer’s responsibility to ensure that installations are performed by qualified individuals in accordance with relevant regulations.

  5. Warranties: a. Hearn Solar Projects provides warranties on products as specified by the manufacturer. b. Hearn Solar Projects will not be responsible for the denial of warranties by device manufacturers. The decision of the manufacturer regarding warranty claims is final.

  6. Returns and Refunds: All returns and refund requests are subject to the Hearn Solar Projects Return Policy, which can be found on the Store’s website. Customers are advised to review the policy before making a purchase.

  7. Shipping and Delivery: Shipping and delivery times are estimates and may be subject to change. Hearn Solar Projects is not responsible for delays caused by factors beyond its control, including but not limited to weather, transportation issues, or product availability.

  8. User Accounts: Customers are responsible for maintaining the confidentiality of their account credentials. Any unauthorized use of accounts must be reported to Hearn Solar Projects immediately.

  9. Intellectual Property: All content on the Store, including text, images, and logos, is the intellectual property of Hearn Solar Projects and is protected by copyright and other intellectual property laws.

  10. Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

  11. Changes to Terms: Hearn Solar Projects reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. It is the responsibility of the customer to review the terms periodically.

By using the Hearn Solar Projects Online Store, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Additional Section: Electrical Installation Requirements

  1. Professional Electrical Installation: a. All electrical installations related to products purchased from the Hearn Solar Projects Online Store must be conducted by a qualified and licensed electrical professional. b. Failure to have products installed by a professional may result in the denial of warranty claims and return requests.

  2. Certificate of Compliance (COC): a. In the event of a product fault necessitating a return, customers may be required to provide a Certificate of Compliance (COC) issued by a qualified electrical professional. b. The COC should confirm that the installation complies with NRS 097 (National Electrical Safety Code) and any applicable local city ordinances.

  3. Warranty Claims and COC: a. To process warranty claims and returns efficiently, customers must provide the original COC along with proof of purchase. b. Hearn Solar Projects reserves the right to deny warranty claims or returns if the installation was not carried out by a professional or if a valid COC is not provided.

  4. Compliance with NRS 097 and Local Ordinances: a. All electrical installations must adhere to the National Electrical Safety Code (NRS 097) and any other relevant local city ordinances. b. Hearn Solar Projects will not be responsible for damages, injuries, or losses resulting from installations that do not comply with these regulations.

  5. Professional Consultation: Customers are strongly encouraged to seek the advice of a qualified electrical professional before making any purchasing decisions. A professional can assess individual installation requirements and ensure compatibility with local regulations. Hearn Solar Project can assist in this type of consultation.

  6. Liability for Non-Compliance: a. Customers are solely responsible for ensuring that electrical installations comply with all applicable regulations. b. Claims, returns, or warranty requests for products installed in violation of these terms or relevant regulations may be denied.

By making a purchase from the Hearn Solar Projects Online Store, you acknowledge and agree to adhere to the electrical installation requirements outlined in this section. Failure to comply with these terms may impact your ability to process warranty claims or return products.